This is the second project for which we called KDM. Both times, Dan and his team were efficient, honest, and easy to deal with. Daniel’s honesty and ability to communicate are what set him apart from most tradespeople. What we like best about Dan is that when presenting you with options, he does just that — he presents you with the options for YOU to make the choice. He does not, unlike other tradespeople, try to steer you to the most expensive option simply to inflate his profit margin. He gives you all the facts and allows the customer to decide based on what they hear. Just as important, is Dan’s ability to communicate. He is invariably pleasant, approachable, and helpful. He keeps you informed of timelines as the work progresses, never takes shortcuts, and seeks your input whenever necessary and appropriate. If ever we have need of HVAC services again, we will most definitely be calling Dan back. Needless to say, it is without hesitation that we recommend Dan to anyone seeking HVAC services.