If you’re looking for help fixing your Napoleon air conditioner, look no further! Our comprehensive Napoleon air conditioner repair guide will explain common issues, provide troubleshooting tips, and show you how to read your model’s error codes.

CODE: Unit will not operate,
PROBLEM: Power disconnected or loose connection.
FIX: Check power supply to unit. Check voltage at contactor.

CODE: Unit will not operate,
PROBLEM: Blown fuse / breaker tripped.
FIX: Replace fuses/reset breaker.

CODE: Unit will not operate,
PROBLEM: Thermostat out of calibration is set too high.
FIX: Reset.

CODE: Unit will not operate,
PROBLEM: Contactor defective.
FIX: Check for 24VAC at contactor coil – replace if open.

CODE: Unit will not operate,
PROBLEM: Transformer defective.
FIX: Check wiring – replace transformer.

CODE: Unit will not operate,
PROBLEM: High pressure control open (if provided).
FIX: Reset – see high pressure connection.

CODE: Outdoor fan on; Compressor off.
PROBLEM: Run or start capacitor defective.
FIX: Replace.

CODE: Outdoor fan on; Compressor off.
PROBLEM: Start relay defective.
FIX: Replace.

CODE: Outdoor fan on; Compressor off.
PROBLEM: Loose wire.
FIX: Check for correct voltage at compressor – check and tighten all connections.

CODE: Outdoor fan on; Compressor off.
PROBLEM: Compressor stuck, grounded or open motor winding, open internal overload.
FIX: Wait at least 2 hours for overload to reset; if still open, replace the compressor.

CODE: Too little cooling.
PROBLEM: Low voltage condition.
FIX: Add start kit components.

CODE: Too little cooling.
PROBLEM: Improperly sized unit.
FIX: Recalculate load.

napoleon air conditioner codes

What Our Clients Are Saying About Us

»

I would like to recommend your company to anyone

Wing Sang LeungNorth York, Ontario

Work was done neatly. Can barely see the pipe that was installed

Ellen McaleerOshawa, Ontario

KDM's cost was amazingly reasonable compared to all other quotes

Don GibsonMarkham, Ontario

I would recommend this company to anyone who is looking for a professional job at a reasonable price

Don BlakeWhitby, Ontario

I would recommend KDM Home Gas to anyone looking for quality home repair services

Giselle DharmiWhitby, Ontario

Thank you guys! We couldn’t be happier

Maria & Steve HalvorsonPickering, Ontario

I highly recommend KDM Home

Frank HowardWhitby, Ontario

I would recommend KDM Home & Gas to anyone looking for great service at a good price.

Josh TaylorAjax, Ontario

Great guys Daniel and Shane did an excellent job

George TrajkovskiAjax, Ontario

KDM did our fireplace gas line and heat venting

Maria & Steve Halvorson Oshawa, Ontario

»