I met Dan when he replaced our furnace. I then asked him to come back and replace our water heater at a later date. Dan and his team come when they say they will and always finish within the time frame they specify. Dan himself is an absolute pleasure with which to deal. He’s friendly, honest, and never tries to upsell you. I greatly appreciate how he invariably lays out all the details of each option, providing all the advantages and disadvantages to each, and then allows you, the customer, to make your own determination as to what you feel might be best suited to your needs. I will most definitely be using Dan for our future addition which we will be building soon.