The Dan and Steve were great! My furnace went down and they were there the next day with a replacement for me which we were happy about as were in the January freeze. They showed up as expected laid out mats in the house so as to not dirty the floors. The job went very smoothly and there was no mess left when they left. They were both friendly and helpful explaining along the way and answering any questions I had. Prior to leaving they ensured everything was working properly and explained what I had to do to register the product for the warranty. They were fast, friendly and very professional. Definitely would recommend them to anyone looking for any heating or cooling work needed and I will be using them again when needed…thanks!